Websites for utilities and water districts don’t attract many casual visitors.

However, there are times when that visit will be a priority – such as paying a bill, or seeking information after a power outage, or to ask a question about a smart metering program. That is when these sites must serve their communities.

 

The 360Civic Approach

When 360Civic creates a water district (or any utility) site, we do so in a way that makes the most frequently requested actions (such as paying a bill) easy to access.

We also incorporate functionality that makes the site simple to update in the event of breaking news, and to provide helpful weather and environmental information.

This not only keeps the public informed, it can also encourage good safety and conservation habits that help all of us. 

 

Text-to-Banner Service Adds Breaking News to Public Utility Websites

For areas where flooding or power outages will be of particular concern, we offer a text-to-banner service. With this, public utility personnel can add breaking news information to a banner that can be added to the site's home page (such as "Power Line Down on Maple St." or "Flash Flood Warning Issued for L.A. County").

360Civic has provided award-winning design and content for utility and regulatory board websites, with the functionality that makes it easy for visitors to locate the information they need.

 

Our Website Services:

Website Design

At public sector sites, visitors want to get the information they need, have their questions answered, and know where to go for more information. We make that easy, and we make it look good!

Copywriting for Civic Engagement Websites

Writing and content development are frequently the biggest obstacles to completing a civic website project on time. That’s why we do everything we can to make that process faster and easier.

Website Applications

We’ll review the specifics of your needs, and then build an app to your specifications, making sure that it will integrate with your CMS platform.

User Interface / User Experience (UI/UX)

Are user interface and user experience (UI/UX) just fancy terms for quality design? Not at 360Civic.We see design, interface and experience working together with functionality to deliver a predictable and enjoyable interaction between a site and its visitors.

Easy Content Management Systems (CMS)

360Civic works with all major CMS platforms, so our recommendations are based more on the individual needs of a client, rather than advocating one solution for every project.

Security & Ransomware Protection

Security is an essential facet of every service 360Civic provides. Through our decades of experience in web design, technology development and hosting services, we understand where vulnerabilities exist, and we integrate security features into every product we build.

Web Development

We provide all of the support services and functionality to make a 360Civic-created website a turnkey project. Every aspect of the website before, during and after development can be handled by 360Civic personnel.

Website Optimization and Analysis

Once changes to a website are implemented, follow-up is necessary to determine whether they were successful. This is the two-step process of analysis and optimization that provides a before-and-after picture of your site’s functionality.

Mobile Applications

When we work with a client to design a mobile application, our first question is always the same – what does it need to accomplish? You know what you need – we know the optimal way to get there.

Training

360Civic provides training in several different formats, so it is available when and how you need it.

Advanced Calendaring Features

The calendar may be one of the most important elements of your website. 360Civic creates advanced calendaring functions that can be easily incorporated into our websites and mobile applications at no cost on any of our 360Civic engagements.

Adding Video to Municipal Websites

Videos are a powerful way to teach, communicate and promote a special program or event. 360Civic can provide the functionality that makes it easy for your team or the public to upload videos. We can also create any videos you may wish to add, shot to your specifications.

Custom Reporting for Civic Websites

There is a difference between data (which can be overwhelming) and information that allows you to make positive decisions. 360Civic provides custom reporting options that are designed to give you actionable information, not just numbers.

Project Management for Civic Websites

The process of project management begins before our first meeting. The RFP response you’ll receive from 360Civic will designate a project manager and a team of specialists that will coordinate with each other and work directly with your team throughout the engagement.

Web Hosting for Public Sector Websites

You may not require web hosting as part of your RFP, but 360Civic provides this service with a focus on the three features that are most important – security, reliability and support.

ADA Review and Repair Program

Every website should be fully functional and usable for every person that visits. Such access is especially important with public sector sites, such as those for schools and government.

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