While every effort is made to make site functionality as intuitive as possible, 360Civic realizes that your employees have widely varying experience with even the most basic online applications. It is critical that everyone in your workplace feels confident in his or her ability to upload and edit documents, make changes to web copy, and revise site content when it becomes necessary.
That’s when the 360 training manager goes to work.
He or she will make arrangements with whomever is responsible for coordinating the training aspect of your municipal website project. Onsite training sessions will then be scheduled, covering both admin training and content editor training as needed.
Of course, sometimes one session may not be enough. That’s why 360Civic also provides supplementary training services, including webinars and live video walkthroughs of your new municipal website.
What Happens At a Training Session?
Our training sessions include step-by-step instruction on how to use the website, followed by a hands-on, supervised workshop where your users will get to work on their own pages.
These sessions may last up to two hours, but will vary depending on the group’s skill level.
In addition to training seminars, we will also provide personalized admin and user manuals on using Drupal for your specific website.