We recognized the responsibilities inherent in hosting your utility website. It must be secure, it must be available to the residents and personnel in your district, and it must be backed by support services that prevent issues before they can occur. Here is the 360Civic plan for hosting utility and water district websites.
Safety First
360Civic offers security-hardened CMS and PHP hosting with a secure, Tier 1 infrastructure, with equipment owned and managed by 360 personnel. Built-in redundancy protects site content.
Our facilities are located in a safe region in the center of the country. If an emergency requires you to communicate with your constituents, our safe remote hosting will not be impacted by a locally occurring event.
24/7 Real Human Support
Daily backup, weekly backup and restore service, as well as monitoring and onsite support, is part of the complete management of services we provide to utility and water district websites at no additional cost. Support is available 24 hours a day, 7 days a week, and most of the time we’ll detect any issues before you or your website’s visitors become aware of them. But if you do need to reach us, someone will always be there.
Covering Your Utility’s Current and Future Needs
Our utility and water district website clients will become familiar with the development and staging infrastructure we employ on a separate server. This is where we bring your project to fruition, uploading pages for review and assuring that content and formatting are exactly the way you prefer. That development server will remain online and available after your site launches. However, we’ll keep it on a different server, so you’ll always have a way to safely test and update new material without affecting your actual website.
This production environment will continue to be made available to you after your new site is finished, so any future changes can be tested and applied before they go live. And if your site needs to expand for any reason, our flexible scaling will accommodate your needs.
