Every website for a utility or water district should be fully functional and usable for every person that visits.
Universal Design calls for the development of information systems flexible enough to accommodate the needs of the broadest range of users of computers, regardless of age or disability. No one should ever feel unwelcome if they visit your site to pay a utility bill, or to ask a question.
Our ADA Review and Repair Program for utility and water district websites reviews every facet of required ADA compliance, including the following:
Section 508
The Section 508 Amendment requires federal and federally funded agencies provide people with disabilities easy access to electronic and information technology. 360Civic can accommodate all Section 508 requirements. Don’t receive federal funds? These requirements should still be met.
WCAG 2.0
Web Content Accessibility Guidelines (WCAG) 2.0 covers a wide range of recommendations for making Web content more accessible to an even wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities and photosensitivity. We’ll work with you to make sure these are met as well.
Going Above and Beyond For Your Customers
360Civic is not satisfied with just meeting minimal standards, and you should not be either. The goal is always to make your utility/water district website usable for everyone, regardless of whatever challenges they may be facing. The content management system (CMS) plays a key role in this with how it creates reader pages and alt tags, and automatically maintains contrast and readability standards.
As utilities and water districts increasingly depend on the internet for programs and services, accessible web design becomes even more significant. It also saves resources since documents can be made available, requests for ADA Alternate Document Formats can be satisfied, and internet/intranet access for employees with disabilities can be provided.
