By now there is not a single person or business that has not been impacted by COVID-19. One of the ways we are trying to help our clients, as well as those who may have questions about our services during this challenging time, is the addition of live chat to our website. It’s the most expeditious way we can provide for you to talk to us, and get a response quickly.
School district and government websites, and those who maintain them, are facing unprecedented questions and concerns. Traffic at these sites is likely up considerably, and that may result in server capacity concerns, and confusion over how best to get answers out to a site’s visitors.
We are here to answer those questions.
How does live chat work?
Simple – just click on the blue “Help” box in the lower right corner of this page, and you’ll be connected to one of our customer service representatives. Ask a question about how our services work or the status of your project, confirm or cancel an appointment, share your concerns about getting updates posted to your site…whatever you need to do, live chat can make it happen.
Of course, we are still accessible via phone and email. Our objective as always is to return any calls within four business hours, and respond to any emails within one business day.
But in this time when communication takes on an extra layer of urgency, you now have another option available. With live chat, you can have a real-time personalized conversation with us in just one click. We know that at the rate business moves these days, fast is always better, so now you can get a response in seconds — not hours.
At 360Civic we have always made it a priority to be there for our clients, as well as to anyone who wished to ask us about what we do. Live chat is another way to improve communication.
Ready to try it out? We’re just one click away.
